Cancellation Policy – SAAR Chic

At SAAR Chic, we strive to ensure that every customer has a smooth, secure, and satisfying shopping experience. We understand that sometimes orders need to be canceled, and we have created a flexible cancellation policy to accommodate your needs. Please read the following details to understand how cancellations work at SAAR Chic.

1. Order Cancellation by Customer

Customers have the option to cancel their orders for fashion products, accessories, and apparel items before they are shipped from our warehouse.

Cancellation Window: Orders can be canceled anytime before they are marked as dispatched.
How to Cancel: Visit the `"My Orders" section in your SAAR Chic account or contact our support team via email or WhatsApp.
Refund Timeline: Prepaid orders canceled before dispatch will receive a full refund within 3-5 business days.
Non-Cancelable Items: Personalized, customized, or limited-edition items are not eligible for cancellation.

2. Order Cancellation by SAAR Chic

SAAR Chic reserves the right to cancel any order under the following circumstances:

Out-of-stock products or inventory errors
Incorrect pricing or product listing issues
Failed or suspicious payment transactions
Orders flagged under fraudulent activity detection

In such cases, a full refund will be processed to the original payment method within 3-5 business days.

3. Modification of Orders

Customers can request modifications such as changes in shipping address, contact details, or product variation before the order is shipped. These requests are subject to stock availability and operational feasibility.

To request a modification, please reach out to our customer support immediately after placing the order.

4. Late Cancellation Policy

If a cancellation request is made after the order has been shipped, the request will not be accepted. However, customers can initiate a return once the product is delivered, according to our return and refund policy.

5. Exceptions to Cancellation

Made-to-order products, especially those in the custom accessories and personalized gift categories, are not eligible for cancellation.
Products sold during special campaigns, sales, or flash deals may be marked as non-cancellable.

6. Contact Information for Cancellations

If you need assistance with canceling or modifying your order, our dedicated support team is available to help you 24/7.

Email: support@saarchic.com
Phone / WhatsApp: +91-8903035943
Support Hours: 24 hours, 7 days a week

Frequently Asked Questions (FAQs)

Q. Can I cancel a Cash on Delivery (COD) order?

Yes, COD orders can be canceled before dispatch through the “My Orders” section.

Q. Will I get a full refund if I cancel a prepaid order?

Yes, 100% of the amount will be refunded if the order is canceled before it is shipped.

Q. How do I know if my order has been dispatched?

You will receive an SMS and email notification once your order is shipped, along with a tracking number.

Q. Can I modify my delivery address after placing an order?

Yes, you can request a change in address before dispatch. Please contact our customer support immediately.

For more information, please refer to our Return & Refund Policy or reach out to us directly.